Refund policy
Effective Date: 06/19/2026
We want you to be satisfied with your purchase. If you are not completely happy with your order, we offer returns and refunds under the following conditions:
Returns
- Items may be returned within 14 days of the delivery date.
- To be eligible for a return, the item must be:
- Unused and in its original condition.
- Returned in the original packaging whenever possible.
- Accompanied by proof of purchase or order confirmation.
Non-Returnable Items
The following items are not eligible for return or refund unless they arrive damaged or defective:
- Digital products and downloadable content.
- Personalized or custom-made items.
- Gift cards.
- Clearance or final sale items.
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
If approved:
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 5–10 business days for the refund to appear in your account, depending on your financial institution.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We will work with you to provide a replacement, exchange, or refund.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged, defective, or sent in error.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
How to Request a Return
To initiate a return, please contact us at:
Email: elanl@bringforthgrace.com
Business Name: Bring Forth Grace LLC
Please include your order number, the reason for the return, and any relevant photos if applicable.
Policy Changes
We reserve the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated effective date.